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Shipping Shipping/ Return Policy
PepperEyes.com Shipping Policies

PepperEyes.com Shipping Policies

SHIPPING POLICY
Onyx Knight Enterprises will ship your order out as quickly as possible. All orders will ship within 1 to 2 business days unless there is something unusually complex about it, or an event beyond our control prevents it such as a natural disaster. We will ship your order from our warehouse using any one of the following shipping agencies Untied States Postal Service (USPS), United Parcel Service (UPS), or Federal Express (FexEx), to the address of your choosing. The shipping rates on our site are set by these companies, and we have no control over them.  We will only ship our products anywhere there are not any legal restrictions on those products (see pepper spray and stun gun restrictions). We do not accept offers to use custom shippers. Pepper Spray and Stun Guns cannot be mailed outside of the United States.

SHIPPING GUIDELINES
How long does it take my order to get to my customer via USPS Priority Mail or Parcel Post?

For orders inside the US: Priority Mail takes 2 to 3 days to get to your customer while Parcel Post takes approximately 7 days. Pepper spray can't be shipped via priority mail (parcel post only). Please note that Saturdays are included (Sundays are not).  If you need something FASTER, Please contact us. (See the Map Below).

For orders outside of the US:Your orders can either be sent USPS International or FEDEX International and depends on the distace from our warehouse to it's destination, and going through customs. Please E-mail us and we can make arrangement for providing you with a detailed invoice for foreign orders.

This is subject to current USPS Shipping Guidelines. How long does it take my order to get to my customer via UPS Ground?
You can use the map below to determine the number of days it will take for an order sent UPS regular ground to get to your customer. We ship from our warehouse. Please note that Saturdays and Sundays are not included. This is subject to current USPS Shipping Guidelines. How long does it take my order to get to my customer via UPS Ground?

You can use the map below to determine the number of days it will take for an order sent UPS regular ground to get to your customer. We ship from our warehouse. Please note that Saturdays and Sundays are not included. This is subject to current USPS Shipping Guidelines. 

RETURN/ EXCHANGE POLICY : See Policies Page

SHIPPING & PACKAGING FEE
All orders are charges a flat $1.50 Shipping and Handling fee which covers the cost of shipping material (Box, Tape, packaging material) so that your order does not arrive damaged.

 SHIPPING PRICES
Our shipping prices are the same as the United States Postal Service, UPS, or FedEx. We have no control over these.

SHIPPING RESTRICTIONS
Stun Guns cannot be shipped to the following states: NY, MA, MD, MI, NJ, RI, IL, HI

We do not ship pepper spray to the following regions because of the legal restrictions: NY, MA, MI, WI, or DC 
(Please use ALTERNATE Shipping Address If 0rdering Pepper Sprays from These States) 

Estimated USPS Shipping time

PepperEyes.com - Self-Defense Product

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8306 North Charleston, SC 29420 | (843) 364-4404
Copyright Onyx Knight Enterprises, 2007